WHO WE ARE
Someone has to open the tank. This is who we send.
You are not buying a cleaning. You are letting strangers open a pit of sewage inside the place where your family sleeps — and then trusting that what comes out of it goes somewhere it should. This page is about that hour.
Who we are
Anyone can pump a tank. The question is where it goes afterwards.
Every tank cleaner in this valley owns the same two things: a tanker and a hose. Ours cost what theirs cost. The difference between us doesn't show up while we're at your house — it shows up an hour after we leave, in what happens to the several thousand litres now sitting in the back of the truck.
There is a cheap way to end that hour and a correct one. The cheap way is an empty field off the ring road, a manhole nobody is watching, or the river. It costs the operator nothing, which is exactly how he quotes you less than us and still earns more. It is also how the sludge from your tank finds its way back into the groundwater under somebody else's kitchen. We drive every load to an authorised treatment site. Ask us where yours went and we will tell you — almost nobody asks, and you should.
The second thing we settled early: nobody from this company gets into your tank. Vacuum tankers and jetting rods exist precisely so that a human being never has to stand in another family's waste. Working that way costs us more. We are not going back.
Five years on, across Kathmandu, Bhaktapur and Lalitpur, we have built the whole business on the least glamorous idea in the trade: do the job in front of the customer, and let them look.
What that adds up to
- 5+ years on Valley tanks — homes, apartments, hotels, schools, hospitals
- Vacuum tankers and jetting rigs — nobody from this company climbs into your tank
- Every load driven to an authorised treatment site. Ask us which one
- The same six steps on a hospital and on a two-room flat
- A phone somebody actually carries, answered at two in the morning
- The price agreed at your gate before the hose comes off the truck
What we stand for
Four promises we don't bend
Not slogans. Four things you can stand in your own doorway and hold us to, on the day, while the truck is still there.
We take the sludge, not just your money
Every load leaves with us and goes to an authorised treatment site — not the nearest field, drain or river. We keep the trip, and we will tell you which site your tank went to. It is the one question in this trade that separates everybody, and hardly anyone asks it.
You look inside before you pay
Step five of our six is the one that costs us arguments and wins us customers: the tank is opened, you look in with your own eyes, and only then does anybody mention a bill. Clean is not a feeling. It is a thing you can see.
The number is answered at 2am
Tanks do not overflow at convenient hours. They do it at night, in the rain, the day before the wedding. There is no call centre here, no queue and no ticket number — just a phone, and somebody carrying it.
We leave no sign we were ever here
Covers protected, spills contained, the approach washed down behind us. Your floor, your stairs and your gate look untouched. That, and the smell being gone, is the entire product you are buying.
The honest part
What we are not
Anybody can write a page about what they are. So here are the four things we cannot say about ourselves — better you hear them from us now than find them out on the day.
We are not the cheapest
There is always a lower number in this trade. Sometimes it buys you a smaller truck, a shorter hose, or a tank that gets half emptied. Sometimes it buys you a river. If price is the only thing you are comparing, we will lose that comparison — and we would rather lose it than win the other way.
We are not a call centre
No queue, no ticket, no reference number. You get a person who knows where every tanker in the fleet is right now. And if we cannot reach you tonight, you will hear that from us tonight — not at eight tomorrow morning.
We will not invent a full tank
We open it, we look, and if it can safely go another year we will tell you so, take nothing, and put the cover back on. A tank we don't clean this year is a tank we clean for the next ten. That maths is not complicated.
We will not quote blind, or twice
No firm price over the phone from a man who has not seen your tank — and no second, larger number once the hose is already in it. What we agree at your gate, having looked inside, is what you pay when we drive away.
If none of that costs us your booking, we are probably the right people for the job.
Where we work
Three cities, one valley, and a great many lanes no tanker was designed for
We cover Kathmandu, Bhaktapur and Lalitpur — scheduled work and two-in-the-morning call-outs alike. Before you decide we can't reach you: our hoses run a long way from wherever the truck can legally stop, and we have emptied tanks at the end of galli a car cannot enter.
Send us a photo of your lane. We will tell you honestly whether we can get to you — and if we genuinely can't, we will say so rather than turn up, fail, and charge you for the visit.
Service areas
- Kathmandu
- Bhaktapur
- Lalitpur
By the numbers
Five numbers, and the last one is the point
We could put a big, round, unverifiable figure here. Everyone does. These are the ones we can prove instead.
The crew
You get a name before anyone knocks
Three roles touch your job. They arrive in uniform, in a truck with our name painted on it, and you know who is coming before the gate opens — because letting strangers into your home is the actual thing we are asking you to do.
- CL
Crew lead
Meets you at the gate, walks the route, agrees the price before anything comes off the truck.
- TT
Tank technician
Runs the vacuum line, empties the tank, scrapes down the walls and shows you the inside.
- DP
Dispatch
The voice on the phone at 2am, who knows which tanker is closest to your street.
Nobody goes into the tank
The vacuum does the lifting and the jetting rods do the reaching, so that no human being has to stand in another family's waste. Anyone working near an open tank does it in gloves, boots and breathing gear — the gas that collects down there is hydrogen sulphide, and it can put a man down in under a minute. If a crew ever arrives at your gate ready to climb in with a bucket and a rope, it is not ours, and you should send it away.
Booked in minutes
Stop living with the smell.
Tell us your area and roughly when the tank was last emptied, and we'll come back with a price and a time. Homes, apartments, hotels, schools and hospitals.
Overflowing right now? We answer 24/7